TYPE:ServiceMODEL:JettaYEAR:2023
everyone was so friendly and helpful - thank you
Average Score (209 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
08-23-2025
Hello Stacie! Thank you for taking the time to leave us such an amazing review. We're thrilled to hear that our team provided excellent customer service, and we appreciate your kind words. Our goal is always to make sure every customer has a positive experience at Curran Volkswagen, so it means a lot to us when we receive feedback like yours! Thank you again for choosing us, and we hope to see you back soon!
TYPE:ServiceMODEL:ArteonYEAR:2023
TYPE:ServiceMODEL:TiguanYEAR:2020
The service crew is always knowledgeable and precise.
08-16-2025
Hello Jesenia. Thank you for taking the time to leave us such a sweet review! We're thrilled to hear that your experience with our service team has been consistently positive. Our goal is always to provide excellent customer care, and we’re glad it shows. If there’s anything else we can do, please don’t hesitate to reach out!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
The staff was great. They were professional, friendly and knowledgeable.
08-16-2025
Hello, Dain! Thank you for taking the time to leave us such a wonderful review. We're thrilled that you had a positive experience with our service team. Our goal is always to provide excellent customer care, so it means a lot to hear that we hit the mark for you. If there's anything else we can do in the future, please don't hesitate to reach out.
TYPE:ServiceMODEL:AtlasYEAR:2024
A/C only blowing hot air so brought in for service. Picked up the car and was told the issue was resolved. Drove off the lot with A/C still blowing hot air. Returned the next day and they told me the technician left early for the day so they couldn’t get me another appointment for a week.
08-15-2025
Hi, Steven. Thank you for sharing your experience with us. We understand how frustrating it is when the A/C still blows hot air after a service visit, especially when a test drive was noted on the paperwork. We’re sorry you had to return and that scheduling another appointment has been challenging. We’d like to look into this further and see what we can do to help expedite a resolution for your vehicle. Please give us a call at (855) 822‑3597 or email us at wecare@curranvw.net so we can discuss your situation and work toward getting you back on the road with a properly functioning A/C as soon as possible. Thank you again for bringing this to our attention, and we appreciate the opportunity to improve your experience.
TYPE:ServiceMODEL:Golf GTIYEAR:2024
TYPE:ServiceMODEL:TaosYEAR:2024
Car was given back to us filthy dirty and damage/scuff on front bumper
08-11-2025
Thank you so much for taking the time to leave this review, Stacey. We're genuinely sorry to hear about your recent experience with our service department. Providing clean and undamaged vehicles is always our top priority, and we apologize if we fell short of your expectations during your visit. If you haven't already, please reach out to our service manager at (855) 822-3597 x127 or email us at wecare@curranvw.net so we can remedy this situation promptly. Thank you again for your letting us know about this incident.
TYPE:ServiceMODEL:TiguanYEAR:2024
professional, excellent and I am confident
08-11-2025
Hello, Gladys. Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear that you had an excellent experience with our service team and we appreciate your kind words about our staff. It means a lot to us when customers are happy with the level of professionalism and quality care they receive from our team, so thank you again for choosing us, and we hope to see you back in the future!
TYPE:ServiceMODEL:AtlasYEAR:2024
I don’t feel like the dealership listens to me or explains things. Difficult to get someone on the phone or listen to me.
08-11-2025
Hello, Carly. Thank you for taking time to leave us a review and we're sorry to hear about your recent experience with our service department. We strive every day to ensure that all of our customers have an enjoyable experience when they come in for service and it’s certainly not our intention to make anyone feel unheard or uninformed. I want you to know that your feedback is important to us and we are addressing the issues you raised. Please feel free to reach out to our service manager at (855) 822-3597 x127 or email us at wecare@curranvw.net so we can ensure your next visit meets your expectations. Thank you again for bringing this matter up, and we hope to hear from you soon!
TYPE:SalesMODEL:TiguanYEAR:2025
CVW keeps getting better with each year. Nick was amazing explaining all the new features in my 25 Tig and was so patient. Barb worked her magic on the finance side and explained all the warranty options and was through. Special shoutout to Jeff in Service for confirming the 25 Tig was the best vehicle right now for me. Thank you Sean Curran for all these loyalty programs for returning customers.
08-11-2025
Hello, Maureen! Thank you so much for taking the time to leave this review and we are thrilled to hear that your experience with our team has been consistently positive over the years. We strive every day to make sure each customer feels valued and supported throughout their car buying journey. It's great to see that Nick, Barb, Jeff, and Sean have all contributed to making your experience exceptional. Thank you for recognizing their efforts, as they are a key part of what makes our dealership special! We appreciate your loyalty and look forward to serving you in the future.