Average Score (209 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

209 Ratings

4.8 Average

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  • James O.05-17-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Great staff. The car was returned earlier than expected and cleaner.

    05-19-2025

    Hi James, Thank you so much for the five-star review! We're thrilled to hear you had a great experience with our staff and that your car was returned ahead of schedule and spotless. We truly appreciate your support and look forward to seeing you again!

  • Daniel C.05-17-2025

    TYPE:ServiceMODEL:ID4YEAR:2025

    Original issue was only resolved in two separate visits due to improper paint on the replacement parts. Second unrelated issue was not addressed at all.

    05-19-2025

    Hi Daniel, We're truly sorry to hear about your experience and the inconvenience caused by the repeated visits and the unresolved issue. This is not the level of service we aim to provide. We'd appreciate the opportunity to make things right — please reach out to our Service Manager, Shawn Vaz, at your earliest convenience so we can look into this further and ensure it’s properly addressed. Thank you for bringing this to our attention.

  • Michele F.05-16-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    The staff at Curran makes this dealership exceptional. They have always treated me well and want me to enjoy and love my vehicle. They try their best to meet my financial and vehicle Needs. I cant say enough positive words about them!

  • Benedict R.05-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    The service is great. Unfortunately Curran has given my private information to some company that is trying to sell me some scam service contract. This lessened what could have been a stellar experience.

    05-10-2025

    Hello, Benedict. Thank you for the feedback. We want to make it very clear that Curran Volkswagen never shares or sells our customers' private information. Unfortunately, some third-party companies use public DMV registration data to send out these types of scam service contract offers. We completely understand how frustrating this is, and we encourage you to review our Privacy Policy on our website, which outlines in detail how we protect your information. Please rest assured: protecting our customers' privacy is extremely important to us, and we have no affiliation with these companies. If you have any further questions or concerns, feel free to reach out directly — we’re happy to help. Thank you.

  • Darren T.05-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Excellent and friendly customer service. Clear explanation of all services performed or suggested.

    05-10-2025

    Hello Darren, thank you for taking the time to leave us a 5-star review! We're thrilled to hear that you had an excellent experience with our customer service team and that we were able to provide you with a clear explanation of all services performed or suggested. Your feedback is invaluable to us as it helps us improve our services in the future. Thank you again for choosing us, and we hope to see you back soon!

  • Raul B.05-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Susan P.05-09-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Eileen O.05-08-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    It was a very successful experience. The staff was excellent and friendly. I have been a Curran customer since 2001.

    05-09-2025

    Hello Eileen, thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that your recent experience with our team was exceptional and that you've been a loyal Curran customer since 2001. Your feedback is invaluable to us as it helps us maintain our high standards of service and we appreciate your kind words. Thank you again for choosing us, we hope to continue serving you in the future!

  • Jennifer S.05-06-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Service was great. Saleperson was great.

    05-07-2025

    Hello Jennifer, thank you for taking the time to leave us a 5-star review! We're thrilled to hear that your experience with our customer service and salesperson were both great. Your feedback is crucial in helping us improve our services, so we appreciate it. If there’s anything else we can do for you, please don’t hesitate to reach out! Thank you again for choosing us!

  • Steven J.05-04-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    We have been going to this dealership since 2008 and the entire staff was very good to us.

    05-05-2025

    Hello Steven, thank you for taking the time to leave such a positive review! We're thrilled that your experience with our team has been consistently great over the years. It means a lot to us when customers come back time and again, so we're glad we could provide excellent service during your visits since 2008. Thank you for choosing us - we hope to continue serving you in the future!