TYPE:ServiceMODEL:TiguanYEAR:2022
Excellent service always; it was great having the new Jetta while my Tiguan was being fixed!
Average Score (209 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
06-03-2025
Hello Susan, thank you for your positive review! We're thrilled to hear that you had excellent service when your car was in for repairs. Our team is dedicated to providing quality care and we appreciate your kind words. If there’s anything else we can do for you, please don’t hesitate to let us know. Thank you again for choosing us!
TYPE:ServiceMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2024
They were very courteous and kept my car until they were certain that it was fixed.
06-02-2025
Hello, Kathryn. Thank you for taking the time to leave us a review! We're thrilled to hear that your experience with our service department was positive. Our team is committed to providing excellent customer care and we appreciate your kind words regarding their courtesy and attention to detail. We're glad we could address any issues you had with your vehicle in a timely manner. If there’s anything else we can do for you, please don’t hesitate to reach out! Thank you again for choosing us!
TYPE:ServiceMODEL:AtlasYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2019
Being from out of state, SC, Curren was very helpful with my warranty. Had to wait for parts.
06-02-2025
Hello, Lawrence. Thank you for taking the time to leave us a review! We're thrilled to hear that Sean was able to help you with your warranty issue. We understand it can be frustrating when you have to wait for parts, but were happy to hear that he took good care of you throughout the process. Our team is dedicated to providing excellent customer service and we're glad that we could meet your expectations. If there’s anything else we can do in the future, please don’t hesitate to let us know! Thank you again for choosing us!
TYPE:ServiceMODEL:AtlasYEAR:2021
Issue left unresolved after multiple visits
06-02-2025
Hello Joseph, thank you for taking the time to leave us a review. We're truly sorry to hear about your recent experience with our service department and we sorry to hear that your vehicle is experiencing a challenging issue that we are having difficulties resolving. Please reach out to our service manager at (855) 822-3597 x127 or email us at wecare@curranvw.net so we can investigate this matter further and work towards a resolution that leaves you feeling more satisfied with your experience moving forward. We value your feedback and are committed to improving our service process. Thank you again for bringing this issue up, as it helps us identify areas where we can do better. We look forward to hearing from you soon!
TYPE:ServiceMODEL:BeetleYEAR:2019
TYPE:ServiceMODEL:JettaYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2021
TYPE:ServiceMODEL:ID.4YEAR:2023
I was able to book online easily but the options were not all available. Not sure if that was because I used a mobile device instead of a normal web browser. Eddie Rosales helped me and took the time to answer all my questions. He was very friendly and professional.
05-19-2025
Hi Kristin, Thank you so much for your continued loyalty and for the wonderful five-star review! We’re glad to hear Eddie Rosales took great care of you and that you’ve noticed the improvements over the past few years — that means a lot to us. We also appreciate your feedback about the online scheduling system. We're actively working on expanding and improving those options, and we truly value your patience as we continue making those updates. Thanks again for being a valued part of the Curran Volkswagen family!