TYPE:ServiceMODEL:TiguanYEAR:2018
Average Score (209 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:JettaYEAR:2025
Everything was easy. Sales guy had the right temperament. Big help.
08-08-2025
Hello, Nolan. Thank you for taking the time to leave us a review! We're thrilled to hear that your experience with our sales team was so positive. Our goal is always to make sure every customer feels comfortable and supported throughout their car buying process, and it's great to hear that our sales team hit the mark for you. Thank you again for your kind words, and we hope to see you back soon!
TYPE:ServiceMODEL:TiguanYEAR:2021
Waiting area was clean, service was performed as expected
08-08-2025
Hello, Brian. Thank you for taking the time to leave us a review. We're glad to hear that the waiting area was clean and that your service was performed as expected. Our team always strives to provide excellent customer service and we're happy to hear that we hit the mark for you. If there's anything else we can do in the future, please don't hesitate to reach out!
TYPE:ServiceMODEL:AtlasYEAR:2024
Excellent service and people
08-02-2025
Hello, Javier. Thank you for taking the time to leave us a review! We're thrilled to hear that you had an excellent experience with our service and that our team provided excellent customer service. We strive every day to make sure our customers have the best possible experience when they come to us, so it means a lot to hear that we hit the mark for you. Thank you again for your kind words, and we hope to see you again soon!
TYPE:ServiceMODEL:JettaYEAR:2023
TYPE:ServiceMODEL:AtlasYEAR:2022
Service was fast, everyone was friendly
07-29-2025
Hello, Alison. Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear that your experience with our service was excellent, and we appreciate your kind words about our team. It's always our goal to provide the best possible service, so it means a lot to us when customers like yourself are happy with the level of care and attention they receive. Thank you again for your positive feedback!
TYPE:SalesMODEL:TiguanYEAR:2025
Everyone I worked with (Todd, Tom, Barbara & John) was fantastic!
07-25-2025
Hello, Elisabeth! Thank you for taking the time to leave us a review. We're thrilled to hear that you had a great experience with our team. We strive to make sure every customer has a positive experience when they come to us, so it's great to hear that we hit the mark for you. If there's anything else we can do, please don't hesitate to reach out!
TYPE:SalesMODEL:Golf RYEAR:2025
Justin, Gianni and Barbara each treated me with the utmost respect and were very patient with me as my insurance agency messed up the totaling of my car. The fact that they did not hound me with phone calls was incredibly appreciated. When I have visited the dealership they are incredibly warm and always have a smile for me. I would highly recommend your dealership to others based on their completely friendly and always professional behavior.
07-25-2025
Hello Denis, thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an exceptional experience with our sales team - Gianni, Barbara, and Justin - and we appreciate your kind words about their professionalism and patience throughout your car-buying process. It's always been our goal to provide excellent customer service, so it means a lot when customers like yourself take the time to acknowledge our efforts. Thank you again for choosing us; we hope to see you around!
TYPE:ServiceMODEL:ID.4YEAR:2024
I’ll choose VW for every service job I need to get done. They’re fantastic and professional.
07-23-2025
Hello Eddie, thank you for your kind words! We're thrilled that you had such a positive experience with our service department. Our team is dedicated to providing excellent customer care and we're glad it shows. If there's anything else we can do in the future, please don't hesitate to let us know.
TYPE:ServiceMODEL:Golf AlltrackYEAR:2019
Dropped off the car without an appointment it was done quicker than expected
07-21-2025
Hello, James. Thank you for taking time to leave us a review! We're thrilled that your service experience at our dealership went smoothly and that we were able to complete your repair quickly. Our team always aims to provide excellent customer care and we appreciate your kind words. If there's anything else we can do for you, please don't hesitate to let us know.