TYPE:ServiceMODEL:Golf SportWagenYEAR:2019
Average Score (209 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:JettaYEAR:2025
TYPE:ServiceMODEL:Golf GTIYEAR:2022
TYPE:SalesMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2022
The customer service that I get from Justin is great but they can’t seem to figure out what the problem is with my car it’s been there about 3 times now and each time they say the problem is fixed the Check engine lights keeps coming back on I’m almost at the end of my warranty and I only had the car for about 5 months and it’s not looking good with this VW as a first time customer
12-18-2024
Hello, Katina. Thank you for taking the time to leave us a review. We're glad to hear that Justin has been providing you with excellent customer service. However, we understand that it can be frustrating when your car is not functioning properly and we apologize for any inconvenience this has caused you. Our team is committed to getting to the bottom of the issue and we hope that your upcoming visit will result in a resolution. If there is anything else we can do to help, please don't hesitate to reach out to us at (855) 822-3597 or email us at wecare@curranvw.net. Thank you again for your feedback.
TYPE:ServiceMODEL:JettaYEAR:2024
TYPE:SalesMODEL:Golf GTIYEAR:2024
TYPE:SalesMODEL:TiguanYEAR:2024
The service was impeccable from start to finish! It was quick and friendly with no tricks.
12-11-2024
Thank you so much, Kaylee! We're thrilled to hear that your experience with our team was so positive and that we were able to provide you with exceptional service from start to finish. Our goal is always to ensure that every customer has a great experience when they visit us, so it's wonderful to hear that we hit the mark for you. Thank you again for your kind words - we hope to see you back at our dealership soon!
TYPE:ServiceMODEL:TiguanYEAR:2024
Eddie provided me with exceptional assistance in scheduling an urgent oil change. He presented me with various time options for bringing in my vehicle. Not only was the service completed ahead of schedule, but Eddie also ensured to keep me informed throughout the entire process. His customer service skills are commendable, and I express my gratitude for his valuable assistance.
12-04-2024
Thank you so much, Ivanoba! We're thrilled to hear that your experience with Eddie was exceptional and that he provided you with top-notch customer service. Our team is dedicated to ensuring our customers are satisfied with their visit, and we're glad to see that Eddie exceeded your expectations in this regard. Please don't hesitate to reach out if there's anything else we can do for you in the future! Thank you again for taking the time to leave such a positive review.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024