Average Score (209 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

209 Ratings

4.8 Average

Models
Types of Survey
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  • Anthony S.01-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Phillip M.01-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Everything and everyone was on their game.

    01-22-2025

    Hello, Phillip! Thank you so much for taking the time to leave us such a glowing review. We're thrilled to hear that your experience with our service department was seamless and stress-free. It's always our goal to provide top-notch customer service and we're glad that we were able to exceed your expectations this time around. Thank you again for choosing us as your preferred dealership - we look forward to serving you in the future!

  • Caroline H.01-20-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Superior customer service

    01-21-2025

    Thank you so much, Caroline! We're thrilled to hear that you had such a positive experience with our service department and that you're enjoying your new Volkswagen Atlas. It's always exciting when customers find the right vehicle for their needs and preferences, especially after having owned other brands for as long as you have. We appreciate your kind words about our team and look forward to continuing to provide excellent customer care in the future. Thank you again!

  • Brandon N.01-20-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Easy communication.

    01-21-2025

    Hello, Brandon! Thank you so much for taking the time to leave us a 5-star review. We're thrilled to hear that our team was able to make your car-buying experience as easy as possible, and we appreciate your kind words about our communication. If there's anything else we can do to improve your next visit, please don't hesitate to reach out! Thank you again for choosing us - we hope to see you around soon!

  • George Z.01-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Great service

    01-21-2025

    Thank you, George! We're thrilled to hear that our team provided you with excellent service and made your experience so positive. Your feedback is invaluable to us, and we appreciate your kind words. If there's anything else we can do for you, please don't hesitate to let us know! We hope to see you at our dealership soon.

  • Christine C.01-19-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Patrick P.01-18-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Great service!

    01-21-2025

    Hello, Patrick! Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that your recent visit was exceptional and we appreciate your kind words about our team's service and your overall experience. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know at (855) 822-3597 or email us at wecare@curranvw.net. Thank you again for choosing Curran VW - we look forward to serving you in the future!

  • Michael H.01-12-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    What needs improvement is when a new car is leased a FULL tank of gas should be included. I went across the street to see for myself when the tank is full the dashes follow to the F indicating a full tank

  • Vincenzo F.01-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    The gentlemen in service Sept were polite, professional and great at explaining to me. Showed lots of patience with me

    01-10-2025

    Hello, Vincenzo. Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear that our service team provided you with excellent customer care and took the time to explain everything thoroughly. Our goal is always to make sure that every customer leaves feeling informed and satisfied, so it means a lot to hear that we hit the mark for you. Thank you again for your kind words - we hope to see you back at our dealership soon!

  • Jean G.01-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Curran Volkswagen in Stratford has great customer service. You get an appointment fairly quickly and the staff communicates every detail.

    01-10-2025

    Thank you, Jean! We're thrilled to hear that you had a positive experience with our service team at Curran Volkswagen. Our goal is to provide excellent customer service and we're glad to hear that we were able to meet your expectations. If there's anything else we can do for you, please don't hesitate to let us know. Thank you again!