TYPE:ServiceMODEL:AtlasYEAR:2019
Average Score (209 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2021
TYPE:ServiceMODEL:AtlasYEAR:2024
TYPE:SalesMODEL:JettaYEAR:2025
Our experience with your dealership was great, all of our questions were answered and no one was pushy. Additionally, the process of getting a car from you was was nice and easy, Todd made sure we got the car we wanted after going over our choices of different Jettas. John was extremely patient in setting up our car and explaining the car to us, this included setting up the app for the car. Barbara in finance also was great.
03-28-2025
Hello Susan, thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that your experience with our team was top-notch - from having all your questions answered to feeling no pressure during the sales process, we strive to make sure every customer has an enjoyable experience. It's great to see that Todd and John were able to help you find the perfect Volkswagen Jetta and that Barbara made sure everything went smoothly in finance. Thank you again for choosing us; we hope to see you back at our dealership soon!
TYPE:ServiceMODEL:TiguanYEAR:2024
car was ready on time and the work I requested was done.
03-28-2025
Hello James, thank you for taking the time to leave us a 5-star review! We're thrilled that your car was ready on time and that we were able to complete the service you requested. Our team is dedicated to providing excellent customer care like yours, so it means a lot to hear about it. If there’s anything else we can do for you, please don’t hesitate to reach out! Thank you again for choosing us!
TYPE:SalesMODEL:AtlasYEAR:2025
Your staff is extremely knowledgeable and easy to work with!
03-28-2025
Hello, Pamela. Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear that our staff is knowledgeable and easy to work with. It's always our goal to provide excellent customer service, so we're glad it shows. Thank you again for your kind words - please don't hesitate to reach out if there’s anything else we can do for you!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Always excellent service and excellent people in the service e department.
03-28-2025
Hello Vincent, thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you've been receiving excellent service from our team and that you have a good experience with Eddie. Our goal is always to provide top-notch customer care, so it means a lot to know that we're hitting the mark. Thank you again for your kind words - please don't hesitate to reach out if there's anything else we can do for you in the future!
TYPE:ServiceMODEL:TiguanYEAR:2022
TYPE:SalesMODEL:TaosYEAR:2025