Average Score (209 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

209 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Thomas L.05-04-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • William D.05-04-2025

    TYPE:ServiceMODEL:Golf RYEAR:2022

  • Claudia M.05-03-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Emma C.05-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Friendly and helpful staff, very communicative.

    05-05-2025

    Hello Emma! Thank you for taking the time to leave us a review. We're thrilled to hear that you had such a positive experience with our service team and we appreciate your kind words about our staff. Our goal is always to provide excellent customer care and it's great to know that we hit the mark for you. If there’s anything else we can do in the future, please don’t hesitate to reach out! Thank you again for choosing us!

  • Carl B.05-02-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

  • Robert B.04-27-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    The appointment went smoothly and quickly.

    04-28-2025

    Hello Robert, thank you for taking the time to leave us a review! We're thrilled to hear that your service experience was smooth and quick. Our team always strives to provide excellent customer care, so it means a lot to know that we hit the mark this time around. If there's anything else we can do in the future, please don't hesitate to reach out! Thank you again for choosing us.

  • Jake B.04-27-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

  • Katherine M.04-24-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • George Z.04-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Great service

    04-25-2025

    Hello George, thank you for taking the time to leave us a review! We're thrilled to hear that you had a great experience with our service team. Our team is dedicated to providing excellent customer care and we're glad it shows. Thank you again for your kind words - please don't hesitate to reach out if there’s anything else we can do for you in the future!

  • Kevin K.04-22-2025

    TYPE:SalesMODEL:JettaYEAR:2025